MAYNIMAGING Support Options
Product Reference: 0080011
Full support for your MaynImaging system, whether a mobile version or connected to your hospital records
We include a 12 month full service level agreement with all new systems and the option to extend on expiry. We offer a quick, polite and friendly service and will always go the extra mile to make a satisfied customer.
We provide you with minimum response times which will escalate to management if we do not respond in time. Our specialist team provides 1st and 2nd level support with the option for annual maintenance on your MaynImaging machines.
We use an internal ticketing system with reports available on request (we realise you might be too busy to want a report every month). We also provide on-site support where we cannot resolve the problem by telephone. Our imaging software has a sophisticated diagnostic function that allows us to resolve problems very quickly. Most problems we can resolve in the same day but if an engineer is required on-site we will include this at no extra charge (3 visits permitted per year).
Would you like to make some changes to the software? We can help with any changes that you may require on your system to make it personal to you. Contact us to discuss or for software only options click HERE
If you would like to learn more about our support contracts, whether for existing systems or included in a new system, please feel free to call for a chat.
Click on the link HERE for a callback or schedule an appointment to discuss your needs, or a demonstration of our products.